Shipping and Delivery

IndiaTales is always working to improve the quality and cost of Shipping for our Customers. For this reason, shipping rates and policies are subject to change without notice. The standard shipping time is 14 working days from the date of payment clearance or indicated date of shipping example in case of preorder. Though it may get delayed due to unforeseen circumstances, which may not be under our control. IndiaTales doesn’t guarantee any fixed delivery times once it is dispatched from our Premises. Customer’s credit card will be charged for the full amount at the time of confirmation of order.

 Returns Policy

All our shipping are done from our manufacturing facility in India and are sent in specially designed boxes to avoid any transit damages. IndiaTales shouldn't be held liable for any damages to the cases etc. occurring at the courier's end. Also any complaints regarding replacement due to manufacturing defects will be attended only after the receipt of the original Product. For Audio related products, the songs are recorded on recordable CDs (CDRs) and hence may not play on some DVD players. In case you intend using the CDs bought on IndiaTales.com on a DVD player, it is advisable to check with your DVD player manufacturer about CDR compatibility before placing an order. Returns related to this issue will not be accepted.

 Pricing

The price of each Product excludes the shipping and handling charges, which depends on the Consignment total weight and the shipping location and will appear in your payment stage of the order confirmation. IndiaTales is not responsible for Credit Card Companies charging anything extra for service charges etc. We would request you to check with your Credit Card company for details regarding International transactions. Also the CD Price includes the sales tax, central excise, VAT and customs tax as per the Government of India regulations. IndiaTales, will not be responsible for any local taxes/duties levied by the country of your residence for our shipments. Shipment cost will be charged extra for overseas shipments, based on the total Order Weight and destination.

Shipping FAQs